Digital downloads

Offer seamless digital downloads with Easycart. Upload and host product files, PDFs, .zip's and more, ensuring instant access for customers via confirmation pages, automatic emails, and their Customer portal. Get even more with our Course features.

  • Upload files up to 100MB - we’ve got storage covered
  • Allow your clients to download their files directly from the thank you page
  • Automatically send an email with product access details
  • Provide easy access to all files via the Customer portal

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Digital downloads

Streamlining digital downloads with Easycart

Offering seamless access to digital products like e-books is crucial for enhancing your customer experience and satisfaction. That's no brainer - your customers expect immediate and easy access to their purchases.

A smart way to achieve this is by integrating digital download options directly into your product listings with Easycart. This way, you can ensure that customers easily access their purchased files at any stage of their purchase journey without any assistance on your side.

Let’s explore how you can efficiently manage digital downloads and ensure a smooth, user-friendly experience for your customers.

Adding digital downloads to your products

With Easycart, adding digital downloads to your products is straightforward. Simply navigate to the product you wish to edit, and in the basic section, you'll find the digital download option. Here, you can upload various file types, such as PDFs and zip files. If your products have multiple variants, you can assign specific files to each variant by adjusting the settings in the price variants tab. This flexibility allows for a customized approach, ensuring that each customer automatically receives the correct files corresponding to their specific product variant.

Enhancing the post-purchase experience

Boosting customer satisfaction post-purchase is crucial. With Easycart, customers have the convenience of downloading their purchased files directly from the confirmation email or from the customer portal.

Additionally, the 'Thank You' page provides an immediate download option, streamlining access right after the purchase. So even if they lose the email with access details, they can always log in to the customer portal where they can always access all purchased products.

Organizing your digital files

If you’re offering comprehensive digital content, organizing files in one place can provide a more structured presentation and easier access. You can do this using our other tool - Easyplayer. It enables you to upload and keep your files in one place not only to facilitate easier navigation but to add descriptions and information, enriching the overall user experience.

To wrap it up - using the digital downloads feature in Easycart not only streamlines the process of delivering purchased products and fully automates it. It is also aimed at improving your customer experience every step of the way.

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